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Maintaining Equitability: A Guide to Truly Hearing Our Residents

Proposal Status
Ready for Committee Review
Username
Andrea Mancino
Proposer First Name
Andrea
Proposer Email
amancino@brightpower.com
Proposer Last Name
Mancino
Proposer Job Title
Executive Vice President, NY
Proposed Session Description
The triple bottom line of sustainability addresses the importance of environmental, social and economic considerations. It's something we all strive to achieve. That being said, the social aspect is often forgotten or overlooked when it comes to retrofits of existing buildings or new developments, particularly in affordable housing. Very often, residents are spoken for and not included in the decision making process upfront. This session will highlight typical resident responses and concerns that we hear every day. It will also highlight new strategies that aim to improve interactions with residents, throughout, but even before the design process. A panel will end the session, including actual residents that have partaken in the process.
Why is this session important?
Many of us in the energy and sustainability industry make BIG decisions that other people need to live with. Literally! Are they the right ones? Do they materialize in the way we envision them? Do we even know? We MUST include residents in the feedback loop, in conjunction with real time operational data of these buildings or we are truly not doing holistic justice.

Comments

Danielle Donnelly Mon, 05/02/2022 - 11:21 am

Round 1: YesExciting to see tenant/resident perspectives included in design considerations. When we discuss issues of equity in housing and real estate development, we often talk about access to spaces where decisions are being made. Establishing a method for including tenants is critical to the development of safe, healthy, resilient housing. Would like to see Bright Power establish a pathway for wider integration. Can other professionals stand on their shoulders and use these methods on their own projects? How do we share this feedback with state and city partners to compile wider datasets? What were the additional benefits of this process beyond collecting tenant responses (community engagement, resident investment in success of the project, improved access to resident spaces, improved communication between owner/developer and tenants)?

Jodi Smits Anderson Tue, 05/03/2022 - 5:09 pm

Round 1: YesThis gets to the story, data, and processess the first one I reviewed did not. There is a plan, here, and real-world intel. Good speaker set wiht includng the Housing Association. Perhpas can a facility manager or a tenant rep be included? 

Andrew Chintz Thu, 05/05/2022 - 9:05 am

Yes - Well thought through and a strong topic.  I would advise against having two people from Brighpower on the panel and limit to one.  Very interested to hear the methods for engaging residents and property management personnel.  Another focus should be what happens when you engage the residents, hear their concerns and comments, but then don't address their needs due to costs or other challenges.  Are you perhaps worse off than if you never engaged them?  Would be great if panel could address this situation.

Ben Sachs-Hamilton Mon, 05/09/2022 - 12:04 pm

Round 1 Discussion:Love sessions about engagement with residents. Data driven. Story data + pluses - wonderful, real world. Good speakers - bring in someone to make it less Bright Powery -- pathway for wider integration?

Jodi Smits Anderson Tue, 05/31/2022 - 9:48 am

Round 2 - yes!Final intent is panel is for Andrea ot be the moderator of the discussion, and Amritha to be on the panel along with a Resident Champion (from the current resident rep coalition) to join (this is confirmed adn we will gte the name soon) and the Outreach Coordinater from MHANY (not yet confirmed, but in the works).Great story of some of the transition, including increase in residents reaching out to volunteer feedback. This will be an incredible example of bridging this significant gap.Ben - I proposed to Andrea that we may amplify the impact if there is some way to sponser some residents attending as well. I'll drop that in an e-mail for additional discussion. With this, we can show the residents that the indistryu as a whol is moving towatd electrificaiton, health, equity, etc.Some other aspects residents ar concerned about -understanding feedback in reno versus new...billselectrificationThe story includes insights from the resident committe on the Enterprise Green Communities survey approach and process. 

Ben Sachs-Hamilton Fri, 06/03/2022 - 8:49 am

R2 Discussion:Previous concern: 2 BP speakers. Now: Andrea will be moderator, and looking for other speakers. MHNY has a new role called "outreach coordinator" - Andrea is trynig to bring in that person, also the resident champion on the panel. No questions/concerns.

Diversity and Inclusiveness
This presentation is all about hearing voices that aren't commonly heard. It's about learning from the people that live in buildings that we work on every day. We need their input to understand whether we are making the right decisions, not just for the environment and financial bottom line.
Learning Objectives
Learn about common concerns of residents with regards to energy upgrades or system selections
Create a holistic approach to decarbonization that doesn't compromise equitability
Use tools and strategies to solicit productive feedback from residents
Incorporate feedback into decision making, along with other considerations such as cost and savings.
Has this session been presented before?
No
Session Format
Lightning Round (several brief idea pitches followed by discussion)

Strongest Content Connection - NYC 2022

Comments about your speaker roster
Working with MHANY to identify a speaker on behalf of residents.
Reviewer 1
Donnelly, Danielle
Reviewer 2
Smits Anderson, Jodi
Curator
Smits Anderson, Jodi
Proposal #
138
Session #
115
Committee Decision
Accepted