As detailed building consumption data becomes more readily available, what are the ‘next-level’ questions that we can ask to make buildings operate more efficiently? The dynamics of historically low interest rates, increasing inflation, a mature business cycle portend a trend toward the need for more proactive management of operating expenses. This session will include presentations on recent study results on data collection and active management utilizing the data analysis to improve building operations, reduce operating fees and increase valuations.  Finally, there will be an interactive discussion on what’s next for benchmarking and the data, including its impact on improved building operations and efficiency, disclosure law and future data-mining techniques.